The Blood Service is developing its emergency communications
The Blood Service will test emergency communication tools on its website and in its mobile application on 11th of October. The test will not require any action from blood donors.
In the event of a major accident or other emergency, the Blood Service will publish status updates on the need for blood donors on its website, social media channels and, if necessary, through press releases. The new Donor app allows important notifications to be sent to app users if an emergency occurs. The application is currently available in Finnish.
The emergency message features which are to be tested are Donor App notifications and the emergency message notification that appears at the top of the website and app. The test messages will be visible to service users on October 11, 2024. The Blood Service will use the test to check that messages are displayed and links work correctly, and it does not require any action from blood donors. The test message will clearly state that a test is being carried out.
In order to receive emergency messages, the user must have the latest version of the application and allow notifications sent by the Blood Service.
Here’s how to make sure you receive the Blood Service’s messages about emergencies directly to your phone:
- Download the Donor app (in Finnish) or update it to the latest version.
- Allow notifications from the app on your phone.
You can check your phone’s settings to see if you have allowed the app to send notifications. You can also check whether you’ve already updated to the latest version of the app and turn on automatic updates, if you wish.
The donor application and health questionnaire will also experience downtime due to CRM maintenance work on Saturday evening, October 12th.
